Terms and Conditions


McKinney Media LLC — Terms and Conditions (2026)


Effective Date: January 1, 2026


These Terms and Conditions (“Terms”) govern your use of www.mckinneymedia.co (the “Site”) and any services provided by McKinney Media LLC (“McKinney Media,” “we,” “us,” “our”). By accessing the Site, booking, purchasing, or using our services, you agree to these Terms. If you do not agree, do not use the Site or our services.


IMPORTANT: THESE TERMS INCLUDE A DISPUTE RESOLUTION CLAUSE (MEDIATION + ARBITRATION) THAT MAY AFFECT YOUR LEGAL RIGHTS. PLEASE READ CAREFULLY.




1) Intellectual Property


All content on the Site, including photos, videos, text, graphics, logos, designs, downloadable files, course materials, and any creative work produced by McKinney Media, is protected by copyright and other intellectual property laws and remains the property of McKinney Media (unless a written agreement states otherwise).


You may not copy, reproduce, distribute, modify, publish, display, or create derivative works from our content without prior written permission.




2) Age Requirements


You must be at least 18 years old to book or purchase services. Individuals 13–17 may view the Site only with parental/guardian consent. We do not knowingly collect personal information from children under 13.




3) Acceptable Use


By using our Site or services, you agree not to:


Harass, threaten, harm, or violate the rights of others

Misrepresent your identity or engage in fraudulent activity

Infringe on intellectual property rights

Upload or transmit unlawful, defamatory, obscene, or abusive content

Attempt to interfere with the Site’s security, functionality, or access controls


We may suspend or terminate access if we believe these Terms have been violated.




4) SMS Text Messaging (If You Opt In)


Message frequency may vary

Message and data rates may apply

To opt out at any time, reply STOP

For help, reply HELP or visit our Site

Privacy Policy: www.mckinneymedia.co/privacy

Terms: www.mckinneymedia.co/terms




5) Services


McKinney Media may offer, including but not limited to:


Photography

Videography

Marketing services

Graphic design

Consulting

Educational programs and training


Specific scope, deliverables, and usage rights may vary and are governed by your written proposal, invoice, booking confirmation, or service agreement (if applicable).




6) Turnaround Times


Unless otherwise stated in writing:


Photography deliverables: within 7 business days

Video deliverables: within 14 business days

Website deliverables: typically 30+ days, depending on scope

Educational deliverables: as stated in the specific program/course details


Expedited delivery may be available for an additional fee, if offered in writing.




7) Revisions


Unless your written agreement states otherwise:


One (1) complimentary revision request is included if submitted within 3 business days of delivery.

Additional revisions, out-of-scope requests, or requests made after that window may incur additional fees (typically starting at $100, depending on complexity).




8) Payment Terms



Booking & Deposits


To secure a date/time, payment must be made as follows:


Standard bookings: a 50% non-refundable deposit is required to confirm the booking. The remaining balance is due before deliverables are released (and may be due earlier depending on the project).

Bookings made within 7 days of the shoot/service date: payment in full is required to officially secure the date/time.



Late Payments


Unpaid invoices may incur a 1.5% monthly service charge (or the maximum allowed by law). We may pause work, withhold deliverables, or cancel services for nonpayment. You are responsible for reasonable collection costs, including attorney fees, where permitted.



Accepted Payment Methods


We may accept the following (as available at the time of purchase):


Credit card

Debit card

PayPal

Zelle

Afterpay (if enabled)

McKinney Media gift cards (must be valid/unexpired)




9) 24-Hour Purchase Cancellation (Full Refund Window)


We generally allow a full, penalty-free refund if all of the following are true:


You cancel within 24 hours of purchase, and

The booking/service date is at least 7 days in the future at the time of purchase.


If those conditions are not met, the cancellation/rescheduling terms below apply.




10) Cancellation & Rescheduling Policy



Standard Notice


You may reschedule or cancel with at least 24 hours’ notice without an additional penalty (beyond any non-refundable deposit terms stated in writing).



Within 24 Hours


Reschedules/cancellations made with less than 24 hours’ notice may result in the loss of the deposit and may incur additional fees (typically $100 or more, depending on the service and staffing impact).



No-Call / No-Show


Failure to appear for a scheduled service without proper notice may result in being charged up to the full service amount, plus any applicable fees.



Weather / Safety / Force Majeure


If severe weather, venue restrictions, emergencies, or events outside our control prevent services from being performed safely or legally, we will work with you to reschedule. Refunds are not guaranteed unless required by law or stated in writing.




11) Refunds & Returns


Except for the 24-hour purchase cancellation window described above (when applicable), all sales are final and refunds are not offered. Where appropriate and feasible, we may allow rescheduling under the policy above.


Downgrades are not permitted once a booking is confirmed unless explicitly approved in writing.




12) Social Media & Marketing Credit


If you share our delivered photo/video assets publicly, you agree to credit McKinney Media where reasonable and platform-appropriate (for example, tagging our official account/brand). Commercial use, paid ads, and licensing terms may require a written agreement.




13) Quality Standards & Raw Files


To maintain creative and brand standards:


We do not release unedited raw photo or video files unless explicitly agreed to in writing.

Deliverables include our standard edited work consistent with our style and quality benchmarks.




14) Educational Services


Enrollment in educational offerings may include additional program rules (attendance, participation, conduct, course access, and materials). Any program-specific requirements will be provided in the course details or enrollment agreement and are incorporated into these Terms by reference.




15) Dispute Resolution (Mediation + Arbitration)


If a dispute arises, the parties agree to attempt to resolve it in good faith:


Mediation first (informal resolution attempt and/or mediation), then

If unresolved, binding arbitration may be used.


Exceptions: Either party may seek relief in small claims court (where eligible) and may pursue claims related to intellectual property infringement or urgent injunctive relief in a court of competent jurisdiction.


Unless otherwise required by law or determined by the mediator/arbitrator, the costs of mediation/arbitration may be allocated to the unsuccessful party.



16) Changes to These Terms


We may update these Terms from time to time. Updates will be posted on the Site and/or communicated through reasonable means. Continued use of the Site or services after changes are posted constitutes acceptance of the revised Terms.




17) Contact Information


McKinney Media LLC

Phone: 484.222.5062

Email: hello@mckinneymedia.co

Address: 306 S New St, Suite 110, Bethlehem, PA 18015




Service Area (General)


Pennsylvania, New York, New Jersey, Delaware, Maryland, Virginia, and beyond. Please inquire about additional mobile service options.


Copyright © 2026 McKinney Media LLC. All rights reserved.

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